Source: @Nwankpa_A via twitter
It seems Uber just cannot catch a break in Nigeria. It’s been brought to our attention that Uber driver-partners in Lagos are currently protesting in Ikoyi.
Lagos Uber drivers protesting in Ikoyi. "I was supposed to get N80k last week. @UberNigeria paid me only N11, 900" – My @Uber Driver. http://pic.twitter.com/LuMZjyfqiF
— Amara Nwankpa (@Nwankpa_A) November 16, 2016
According to the drivers, Uber is making them pay for the recently concluded 50% promo. One driver says “I spent 50k on fuel last week and Uber paid me just 80k. I was supposed to get double that amount.” He was also unhappy with Uber’s flat rate of 25% on all trips. I’m curious as to why they are wearing masks but that’s for another post.
@LagosUberRide @UberLagosDriver @NSE_INVESTOR @gbenro @UberNigeria @Uber http://pic.twitter.com/eHTNKKo0QW
— CASH LORD (@isidags) November 16, 2016
Uber riders in Lagos had been enjoying 50% off their ride fares for the past week. The promotion ended on Sunday, November 13, amidst complaints by riders that there was a permanent surge.
@LagosUberRide @Uber @UberLagosDriver @UberNigeria @Uber_Support @gbenro @NSE_INVESTOR protesters at Uber office lagos today. http://pic.twitter.com/BoAxykiqVR
— CASH LORD (@isidags) November 16, 2016
Another driver-partner has come out to refute the drivers’ claims and he tweeted evidence of full payment he received from Uber for last week’s rides. He says that “Uber is not shafting anybody.”
Lol they are lying. Uber paid the 50% and I have proof of this. They should ask their partners to tell them the truth. https://t.co/C8BMoJjiqe
— Cinderella Man (@Osi_Suave) November 16, 2016
This was the payment statement for last week that includes full payment for the promo fares. Uber is not shafting anyone http://pic.twitter.com/YpCJN2rYuq
— Cinderella Man (@Osi_Suave) November 16, 2016
On its part, Uber maintains that the cost of the 50% off promo was entirely borne by Uber. We contacted Uber for comments and Samantha Allenberg, who handles communications, said, “In our focus groups with driver-partners a suggestion that was often raised was for Uber to look at new ways to get new riders using the app for the first time – a 50% promotion campaign was table as a good idea to get new riders (who may be price sensitive) to use the app. The 50% off marketing promotion was entirely at the cost of Uber –driver-partners did not have to pay for this promotion. Should any driver-partner have any questions or concerns about this campaign, they are welcome to contact us via our support channels.”
Looks like its Lagos Uber drivers vs Uber right now. We’ll have to wait and see how this situation pans out.
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